As you may be aware, changes to the Gambling Commission’s Licence Conditions and Codes of Practice (LCCP) will come into force on 31 October 2018. For the most part, these changes serve to codify things licensees should be doing anyway, but this is a good opportunity to check your business is compliant.
The key changes that you need to be aware of and begin preparing for are as follows:
Fair and transparent terms and practices
Licence condition 7.1.1 has been amended, following the undertakings given to the Competition and Markets Authority (CMA) earlier this year. Amendments to the wording bring consumer notices within the scope of this condition and the following section has been added:
“Licensees must ensure that they do not commit any unfair commercial practices within the meaning of the Consumer Protection from Unfair Trading Regulations 2008, at any stage of their interactions with consumers.”